Refund policy

### 🔒 30-Day Money-Back & Dog-Mom Satisfaction Guarantee

At WUCO Essentials, we stand behind our gear 100%. We know that gear for active dogs needs to be tough, reliable, and perfectly functional. That’s why we offer a risk-free 30-Day Money-Back Guarantee.

If you or your pup are not completely thrilled with your purchase, you have 30 days from the date of delivery to request a hassle-free return or replacement.

### 🛠️ Easy Return Conditions
• The item must be in its original packaging, unused, and clean (free of pet hair or dirt).
• To start a return or request a different color/size, simply reach out to our dedicated support team at support@wucoessentials.com. 

### 🛑 Damaged or Defective Items
Did your gear arrive with a defect or shipping damage? Don’t sweat it. Send a quick photo or video of the issue to support@wucoessentials.com within 7 days of delivery, and our team will instantly ship you a brand-new replacement completely free of charge!